Returns and Exchange:
If you are not happy with everything you receive, please return it for a full credit, exchange or refund within 30 days from the date of purchase.
Shipping and handling charges are not refundable.
Note: product must be returned in original packaging and in the exact shape as received.
Return original receipt if possible.
Items that are Not Returnable:
Items that were damaged as a result of mishandling or play.
Items purchased through a third party reseller.
Official return address:
Carpatina LLC
P O Box 496
Nashua , NH 03061
Phone: 603-881-3443
Toll Free: 1-800-273-3022
E-MAIL